Providing Guidance and Solutions
Our goal is to maintain a high level of courtesy, assisting all of our clients quickly and to the best of our ability. Satisfaction is always guaranteed.
Customer Support
If you have an issue or question regarding your order or the ordering experience please open a support ticket and our customer support team will respond via email or phone. OR send an email request directly to support@picture-day.com which will automatically open a ticket for you.
Please remember to provide as much information as possible—school name, your student’s name, and for dance, a description of, in particular. This will help us assist you more quickly and efficiently!
Please make sure to keep an eye on your SPAM folder for messages from support@picture-day.com if you open a ticket.
School Picture Resources
Retakes
We recognize that some days are not perfect for pictures so we offer a retake day after everyone has received their proofs.
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Sibling Pictures
We love taking sibling pictures. Let us know if you’d like us to photograph your children so that we can work with the school to coordinate.
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Online Ordering
The following link will take you to our online ordering system. You can find your unique password on your proof order from.
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Retouching
We offer three retouching options to meet all your needs: Basic, Premier and Custom. Learn more and see examples.